DJI Mimo app crashes on Android 12 devices after v1.7.24 update

New updates will be added at the end of this story…….

Original story (published August 15, 2022) follows:

DJI is one of the best-known names in the field of remote-controlled drones and action cams. The company offers a large catalog of products occupying different assortments and price segments.

DJI offers everything from simple drones to drones with cameras to monitor the ride. The camera not only serves to track the device, but also to record videos, giving impressive results.

The company also has several apps that you can use to control your devices and edit videos. For example, you can use the DJI Mimo app to control many of the brand’s drones.

However, it seems that a recent update has caused many problems for Android 12 mobile device users.

According to multiple reports, DJI Mimo app is broken or crashing on Android 12 after latest v1.7.24 update.

Some DJI owners are reporting that they cannot use the Mimo app because it crashes when trying to open it on Android 12 smartphones. The DJI Mimo App v1.7.24 update brought the problem.

MIMO crashes on Google Pixel 3XL – Android 12 issue!

I’m having a problem activating my new DJI Pocket 2 Creator Combo. I’ve installed the MIMO app multiple times and it keeps crashing.

The Mimo app is broken on Android 12

The Mimo app keeps crashing on opening since I installed the Android 12 update on my Samsung A32. DJI, can you fix this? I will be traveling with my Osmo Pocket next month and will rely more on the Mimo app.
source

The problem occurs even on devices that are explicitly listed under the models compatible with the app.

I have checked that my Pixel 3XL is listed as compatible at https://www.dji.com/downloads/djiapp/dji-mimo and I have Android 12 installed.

I downloaded and installed MIMO version 1.7.24
source

Some reports confirm that the app still works fine on older versions of Android.

Okay it worked on my old battered Pixel 2 with Android 10. However, it has to work with Andriod 12 as I will only be taking one phone with me during my never-ending summer in Latin America that starts in about a month.
source

There is no official confirmation of the issue from the DJI team yet. Some DJI forum moderators even suggested that the problem might be with the smartphone and not the app.

Pending an official announcement, there is a workaround that has helped some users. Basically, you need to download the JDI Mimo app from the company’s official website (through this link).

Then you need to enable permission for your Android device to allow installing apps from unknown sources (the warning will appear when you try to install the app) and finally complete the installation.

In the following video you can see how the previous steps solved the problem. So, there are chances that a corrupted file was accidentally uploaded to the Play Store.

If you have already installed the broken DJI Mimo app, it is recommended to clean all data and cache first, then uninstall and reinstall the app from DJI website.

We will update this story as events develop.

3:43 p.m. (ACTUAL): A DJI Community Super Moderator has suggested that those affected can try installing the latest version (1.7.26) of the app and see if the crashing issue is resolved.

Thank you for your reply. Can you please confirm which version of the DJI Mimo app you are using? Can you please try reinstalling the one that is currently showing on our website? Please keep us updated. Many Thanks. (Source)

Featured image: DJI

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